elle evans

for those who care about fashion and the future


Shipping & Returns


Shipping Information

Part of our efforts to be sustainable means we make everything to order. Once you've placed your order it will be sewn locally - in Melbourne in a safe and happy workspace by people paid fairly! This ensures that we have no left over garments that will go to waste.

Our processing time is typically around four to six days from when we receive your order to when we ship your order.

We know in a world where we can buy a dress online and have it in our hands that day, that waiting a week for an order can seem like an age, so thank you for understanding, and for supporting a sustainable business!

Elle Evans Swimwear ships though Australia Post.

Within Australia shipping will take between 3-5 business days.

World wide Australia Post ships between 5-10 business days.

Shipping within Aus $7 Flat rate

Shipping worldwide $14 Flat rate

Express or Courier Post may be available at additional cost, to be specified on an item to item basis. Please contact us on hello@elleevansswimwear.com.au if your in a hurry to receive your order.

Easy Returns & Exchanges

EXCHANGE POLICY - We know buying anything online -let alone something that you need to fit like a glove- can be a risky business. if you find your order is the wrong size for you, you can exchanged for a different size for free! Exchanges are accepted within 20 day of receiving your order when the product is unworn and hygiene sticker has not been removed.

RETURNS POLICY -Elle Evans will refund your full purchase where the order is faulty, misrepresented, incomplete or false. Change of mind returns are accepted within 20 day of receiving your order when the product is unworn and hygiene sticker has not been removed.

 

For all returns and exchanges WITHIN AUSTRALIA:

Email your order number to hello@elleevansswimwear.com.au, for exchanges include your replacement size or style. 

A shipping label will be sent to you to attach to your order which you can then put in any red post box around the country.

 

For all returns and exchanges OUTSIDE AUSTRALIA:

Email your order number to hello@elleevansswimwear.com.au, for exchanges include your replacement size or style. 

We will refund you the cost of shipping your return or exchange.

 

* Unfortunately Elle Evans Swimwear will not be responsible for any items lost or missing though Australia Post, however we will do everything we can to locate your items!